The Handbook of Global User Research is described on the User Centric website at http://www.usercentric.com/handbook-global-user-research. You can view the table of contents at http://www.globaluserresearch.com/book/table-of-contents.
Bridging the Barriers was the theme of a conference on accessiblity in the workplace, including accessible technology, held in February, 2010 in New Delhi, India. This was the second Techshare Conference hosted by Barrier Break Technologies in conjunction with The Royal National Institute of Blind People (RNIB) of the United Kingdom.
The Phillipines and Korea have national web accessibilty guidelines based on the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium (W3C).
When you are creating a form, it’s necessary to consider users in countries other than your own. The UXmatters blog has a post about setting up address fields to accomodate international differences.
The Nielsen Norman group offers “E-commerce User Experience: Design Guidelines for International Users” (pdf, 2007). You can read about and download these guidelines. There is a charge for the download.
“Human Work Interaction Design: Usability in Social Cultural Contexts” edited by Dinesh Katre, Rikke Orngreen, Pradeep Yammiyawar, and Torkil Clemmensen has been listed on Amazon as due for release in March 2010. The book is published by Springer Verlag in the series of IFIP Advances in Information and Communication Technology (AICT).
A report has been posted on the International Federation for Information Processing (IFIP) HWID 2009 Working Conference on Usability in Social, Cultural and Organizational Contexts held on October 7-8, 2009, Pune, India.
The theme of Cultural Usability and Human Work Interaction Design was very timely and relevant for India, given the increasing investment by the government in e-governance, e-learning, e-health and applications of information systems to empower the rural and agricultural population of India. Cultural usability is also highly relevant to the work of information technology in India in providing solutions for customers world wide.
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